Our Flexible Respite Service Programs provide support to the primary carers of frail aged people

In-home respite provides support for carers. Respite care benefits a carer by providing supervision and assistance to the older client. By allowing carers a break, we support and maintain the relationship between our client and their carer.

Our staff take on anything from showering clients to just taking them out for a walk or enjoying a coffee while their carers take a break.

This service is provided around a care plan created to benefit all involved – carer and client – supported by our qualified staff. We pride ourselves on our flexibility in assisting the carer to get their downtime how and when they need it.

Access through CHSP

You can access this service through the Commonwealth Home Support Program, under Care Relationships and Carer Support, keeping costs to a minimum. You must be over 65 and meet other eligibility criteria.

For assessment by the CHSP Regional Assessment Officer, phone: 1800 200 422

Once we contact you, we’re generally able to provide our first service within 30 days.

COVID-19 safety response

Better Connected is dedicated to continuing to provide safe, quality care to our clients during this event. We regularly update our staff on the latest COVID-19 information and guidelines from the Australian Department of Health and NSW Ministry of Health. Our staff are aware of, and adhere to, all required infection control protocols at all times. Please feel free to contact us if you have any questions or concerns.